Privacy Policy

At Charitable Endowment for the Villages of Al-Awamer and their Neighborhoods, we respect your privacy. We inform our users about how their personal data is collected, used, shared, and protected. Every time you interact with our electronic platforms, you agree to the use of information collected or submitted as outlined in this Privacy Policy. We consider the care of your personal information important and want you to feel confident that your data is safe with us.

Information We Collect

We collect information related to your use of our electronic platforms using cookies and log data. We use all this information to improve and enhance our services. Cookies are small files containing text strings stored on your computer, which we use to authenticate you in transactions on our application, and to deliver content based on your interests and preferences. Log data may include site requests, operating system, browser details, and the date and time of your request, along with cookies that may identify your browser. Your personal data may be obtained in the following ways:

• When you subscribe to our services
• When we communicate with each other
• During a transaction on our site — personal identifiable information collected may include:
• First and last name
• Email address
• Contact details including phone numbers
• Your opinion on our services, products, and features

How Do We Use the Information?

• Providing customer service, processing, assisting in dispute resolution, and handling payments including refunds and other transaction-related issues
• Managing subscription services, including system administration, billing, improving experiences, order reorganization, and user communication about subscriptions, as well as offering other products and services
• Processing transactions where information is required by law
• Preventing fraudulent transactions, monitoring against theft, and protecting our guests and business in other ways

Your Rights and Access to Information

All information we collect is stored in our contact database. For users registered on our platforms, all information is available online in your account, and you can access it at any time by logging into your account through our application.

Regarding your personal data, you have the following rights:

• Request correction or update of personal data we hold about you
• Request deletion of personal data
• Object to direct marketing communications

Reviews and Ratings

You agree that you are the sole author of the reviews and ratings you submit to our platform. You are responsible for and own the intellectual property rights related to the content you provide. You agree not to submit anything false, inaccurate, or misleading.

Contact Us and Complaints

If you need more information regarding our Privacy Policy or have a complaint about how we handle your personal information,
please contact us via email at: info@charitable-endowment-for-alawamer-villages.org. If you have a complaint, we will contact you promptly and work with you to resolve the issue.

Limitation of Liability

Under no circumstances, including but not limited to negligence, shall our platforms be liable for any indirect, special, exemplary, or consequential damages resulting from the use of or inability to use the information, materials, page content, page code, user services, or software.

Indemnification

Your access to our website is considered implicit consent by users, individuals, and third parties to act responsibly and not cause harm, loss, or damage to these platforms. If the platforms suffer any loss or damage, they have the right to take appropriate action to identify the person(s) involved and seek compensation for all losses, claims, demands, damages, costs, and fees (including legal fees) that may result.

Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of Oman. Any disputes arising in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Oman.